I'm irritated. Very, very irritated. I ordered 2 ALCS shirts for my son & I on Tuesday through mlb.com. I've ordered things through them before and had no problems. I really wanted the shirts for the World Series. That would have been fun to wear our ALCS shirts during a game or two. Since we live in NY, there are absolutely no places to buy Red Sox gear, let alone ALCS gear, anywhere in a 200 mile radius, so buying online is really my only choice other than driving to Massachusetts.
Well, here is the tracking information for one of the shirts. (My shirt. Alex's shirt was shipped a day later, and is now sitting with my shirt somewhere in E. Syracuse.)
10/23/2007 - 5:00 pm Picked Up by DHL.
10/24/2007 - 5:29 pm Depart Facility Wilmington - Clinton Field, OH
10/25/2007 - 7:40 am Arrived at DHL facility. East Syracuse, NY
10/26/2007 - 2:26 pm With delivery courier. East Syracuse, NY
10/24/2007 - 5:29 pm Depart Facility Wilmington - Clinton Field, OH
10/25/2007 - 7:40 am Arrived at DHL facility. East Syracuse, NY
10/26/2007 - 2:26 pm With delivery courier. East Syracuse, NY
So the extra money I spent to get "Guaranteed 2-day delivery" has left me with nothing. I called DHL this morning and gave them a piece of my mind. It really got me nowhere, but I managed to make some poor woman feel bad. I told her how ridiculous it was for a company to guarantee something that they cannot guarantee. And how I would NEVER use DHL again for anything. She said the package "might" be delivered on Monday. I told her that really sucked since the World Series could very well be over by then.
I also sent a very angry email to mlb.com. I told them I would never order from them again and I asked for my money back. So there's a possibility that I will never see the shirts anyway. But that's fine. I'm too irritated to even care anymore. I should have had Rebecca pick me up a couple in Boston this weekend...
The shirt I will probably never receive.
UPDATE:
After getting a "form email" returned from mlb.com, I decided to call them. I managed to get credit for the shipping, but the items are still in transit. I will receive them eventually. But I won't hold my breath.
Tax Credit: $ .64
Shipping Credit: $ 7.99
Total Credit: $ 8.63
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